This Entity Representative Privacy Statement (this "Statement") describes how we, Gloo, LLC, collect, use, disclose and otherwise process your personal information when you interact with Gloo on behalf of a customer, prospective customer, service provider or other legal entity, such as when you access a Gloo platform as an administrative user of a church to purchase, renew, administer or manage the services purchased by your organization from Gloo.
We offer a variety of services and additional privacy statements may apply to your use of those services.
If you are located in the European Economic Area (EEA), UK or Switzerland (collectively, "EEA+"), please also see our Supplemental EEA+ Privacy Statement here.
If you are a resident of California, please also see our Supplemental California Law Disclosures here.
You can jump to particular topics by clicking the headings below:
|Context||Types of Data||Primary Purpose for Collection and Use of Data|
|Account Information||We collect the username, email address, and password associated with your account, as well as any other information you provide to us through your account.||To identify users and accounts in order to maintain security and provide tailored functionality.|
|Cookies and Third Party Tracking||We participate in behavior-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your organization's interests on our website, or on other websites, based on that information.||To engage in behavior-based customization of our website and capturing website analytics.|
|Location Information||We use technology in your device to determine your location, or information about your location is supplied to us by a third party.||To provide tailored services.|
|Email Interconnectivity||If you receive an email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains.||To customize and improve our communications.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.||To customize and improve our services.|
|Name||We collect your name or surname in connection with your account or the use of our services.||To communicate with you, verify your identity, and ensure accurate account information is provided.|
|Third Party Databases||We may receive data about you from third party databases, including your name.||To improve and customize our services.|
|Website Interactions||We use technology to monitor how you interact with our website. This may include information about your device or browser.||To improve and customize our website, and to detect and prevent fraud.|
|Web Logs||We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.||To monitor our networks and the visitors to our websites.|
We have implemented measures intended to protect your personal information from unauthorized access, use, or disclosure. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.
The safety and security of your information also depends on you. You are responsible for keeping your account information and password secure and to notify us of any unauthorized use of your account promptly.
If you have any questions, comments, or complaints concerning our privacy practices, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.