You can jump to particular topics by clicking the headings below:
|Context||Types of Data||Primary Purpose for Collection and Use of Data|
|Account Information||We collect the username, email address, and password associated with your account, as well as any other information you provide to us through your account.||We have a legitimate interest in identifying users and accounts in order to maintain security and provide tailored functionality.|
|Cookies and Third Party Tracking||We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites information.||We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics.|
|Location Information||We use technology in your device to determine your location, or information about your location is supplied to us by a third party.||We have a legitimate interest in understanding our users and providing tailored services. In some contexts our use is also based upon your consent to provide us with location information.|
|Email Interconnectivity||If you receive an email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.||We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.|
|Name||We collect your name or surname in connection with your account or the use of our services.||We have a legitimate interest in understanding administrative users of our services and ensuring accurate account information is provided.|
|Website Interactions||We use technology to monitor how you interact with our website. This may include information about your device or browser.||We have a legitimate interest in understanding how you interact with our website to better improve it. We also have a legitimate interest in detecting and preventing fraud.|
|Web Logs||We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.||We have a legitimate interest in monitoring our networks and the visitors to our websites.|
Although the sections above describe our primary purpose in collecting your data, in many situations we have more than one purpose. As a result, our collection and processing of your data is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business. Please contact us using the information in this policy to learn more about the purposes for which we use any specific types of your data.
Gloo has a Security, Privacy, and Compliance (SPC) Team that is responsible for establishing and enforcing a collection of trust standards that ensure systems and data is gathered, used, managed, and shared in accordance with applicable standards, laws and regulations. While no method of transmission over the Internet, or method of electronic processing or storage is fully secure and we cannot guarantee the security of your personal information, we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
The safety and security of your information also depends on you. You are responsible for keeping your account information and password secure and to notify us of any unauthorized use of your account promptly.
If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority.Last Revised: June 17, 2019